Sanira® | India’s #1 Online Plant Nursery & Garden Store for Modern Homes
Plants starting @ ₹249 Shop Now   
Free Shipping on orders above ₹399   View Offers   

Shipping Policy

Dispatch timelines, delivery estimates, packaging standards, and serviceability details.

Dispatch

24–48 Hours

Most orders are packed and dispatched within 24–48 hours (excluding holidays).

Delivery

2–7 Business Days

Typical delivery range depends on location, pin code serviceability, and season.

Tracking

After Dispatch

Tracking details are shared once the courier partner scans the shipment.

1. Processing & Dispatch

  • Orders are processed after successful payment confirmation (or confirmation for COD where applicable).
  • Dispatch usually happens within 24–48 hours. Peak seasons may take longer.
  • Once dispatched, cancellation may not be possible.
Note: Live plants require careful packing; dispatch may be adjusted during extreme weather to protect plant health.

2. Delivery Timelines

Region Type
Typical ETA
Remarks
Metro Cities
2–4 days
Fast lanes and frequent courier routes
Tier 2 / Tier 3
3–6 days
Courier capacity and hub availability
Remote / Special Pin Codes
5–7+ days
Subject to serviceability and courier coverage

Delivery timelines are estimates and may vary due to weather, courier delays, strikes, or operational disruptions.

3. Packaging Standards

Live Plants

  • Breathable protection to reduce moisture buildup
  • Soil secured to reduce spillage during transit
  • Cushioning to protect stems and foliage

Pots & Accessories

  • Impact-resistant padding and boxing
  • Fragile labels when required
  • Separate packing for heavy items to prevent damage

4. Shipping Charges

Shipping charges (if any) are displayed at checkout. Heavy or bulky items may have additional charges.

Tip: Free shipping thresholds and fees may change during offers; checkout is the final source of truth.

5. Delivery Attempt & Address Accuracy

  • Please ensure address and phone number are accurate to avoid failed delivery attempts.
  • If a shipment is returned due to incorrect address/unavailability, re-shipping may require additional charges.
  • Courier partners may contact you for delivery coordination.
Frequently Asked Questions
Everything you need to know before you grow.
Are the plants delivered live and healthy?

Yes. Every Saniraplant is quality-checked and securely packed to ensure it reaches you healthy and ready to settle into your space.

How long does delivery take?

Orders are usually dispatched within 24–48 hours and delivered within 3–7 working days, depending on your location.

Do you provide plant care instructions?

Absolutely. Each plant comes with simple care guidance, and you can also explore detailed care blogs on our website.

What if my plant arrives damaged?

If your plant arrives damaged, contact us within 24 hours with photos. Our support team will assist you with a replacement or resolution.

Can I return or exchange plants?

Plants are living products and not eligible for return. However, if there’s a quality issue, we’ll make it right.

FAQ illustration
Added to cart